Monday, August 6, 2012

Troubleshooting Apps Listener Start-up/Connection Issue

Perform the following checkup of the Apps Listener service having issue
Log-on to E-Business Suite host
# cd <10.1.2 ORACLE_HOME>/bin 
# pwd
# export ORACLE_HOME=<path to 10.1.2 directory>

[oracle@appsnode_new admin]$ locate lsnrctl
/u01/app/oracle/visr12/apps/tech_st/10.1.2/bin/lsnrctl
[oracle@appsnode_new admin]$ lsnrctl status APPS_visr12
LSNRCTL for Linux: Version 10.1.0.5.0 - Production on 03-AUG-2012 19:26:24
Copyright (c) 1991, 2004, Oracle.  All rights reserved.
Connecting to (ADDRESS=(PROTOCOL=TCP)(Host=appsnode_new)(Port=1626))
STATUS of the LISTENER
------------------------
Alias                     APPS_visr12
Version                   TNSLSNR for Linux: Version 10.1.0.5.0 - Production
Start Date                03-AUG-2012 17:29:36
Uptime                    0 days 1 hr. 56 min. 47 sec
Trace Level               off
Security                  ON: Local OS Authentication
SNMP                      OFF
Listener Parameter File   /u01/app/oracle/visr12/inst/apps/visr12_appsnode_new/ora/10.1.2/network/admin/listener.ora
Listener Log File         /u01/app/oracle/visr12/inst/apps/visr12_appsnode_new/logs/ora/10.1.2/network/apps_visr12.log
Listening Endpoints Summary...
  (DESCRIPTION=(ADDRESS=(PROTOCOL=tcp)(HOST=appsnode_new.localdomain)(PORT=1626)))
Services Summary...
Service "FNDFS" has 1 instance(s).
  Instance "FNDFS", status UNKNOWN, has 1 handler(s) for this service...
Service "FNDSM" has 1 instance(s).
  Instance "FNDSM", status UNKNOWN, has 1 handler(s) for this service...
The command completed successfully

-- Run “lsnrctl” for status checkup.
[oracle@appsnode_new admin]$ lsnrctl status "(ADDRESS=(PROTOCOL=TCP)(HOST=appsnode_new)(PORT=1626))"
LSNRCTL for Linux: Version 10.1.0.5.0 - Production on 03-AUG-2012 19:30:47
Copyright (c) 1991, 2004, Oracle.  All rights reserved.
Connecting to (ADDRESS=(PROTOCOL=TCP)(HOST=appsnode_new)(PORT=1626))
STATUS of the LISTENER
------------------------
Alias                     APPS_visr12
Version                   TNSLSNR for Linux: Version 10.1.0.5.0 - Production
Start Date                03-AUG-2012 17:29:36
Uptime                    0 days 2 hr. 1 min. 11 sec
Trace Level               off
Security                  ON: Local OS Authentication
SNMP                      OFF
Listener Parameter File   /u01/app/oracle/visr12/inst/apps/visr12_appsnode_new/ora/10.1.2/network/admin/listener.ora
Listener Log File         /u01/app/oracle/visr12/inst/apps/visr12_appsnode_new/logs/ora/10.1.2/network/apps_visr12.log
Listening Endpoints Summary...
  (DESCRIPTION=(ADDRESS=(PROTOCOL=tcp)(HOST=appsnode_new.localdomain)(PORT=1626)))
Services Summary...
Service "FNDFS" has 1 instance(s).
  Instance "FNDFS", status UNKNOWN, has 1 handler(s) for this service...
Service "FNDSM" has 1 instance(s).
  Instance "FNDSM", status UNKNOWN, has 1 handler(s) for this service...
The command completed successfully

[oracle@appsnode_new admin]$ tnsping "(ADDRESS=(PROTOCOL=TCP)(HOST=appsnode_new)(PORT=1626))"
TNS Ping Utility for Linux: Version 10.1.0.5.0 - Production on 03-AUG-2012 19:28:42
Copyright (c) 1997, 2003, Oracle.  All rights reserved.
Attempting to contact (ADDRESS=(PROTOCOL=TCP)(HOST=appsnode_new)(PORT=1626))
OK (0 msec)

Ensure that the applmgr is able to successfully execute the commands above. If not, then the issue is with the listener itself or the system setup.